Jw Marriott Phuket Resort & Spa - Mai Khao

231 Moo 3, Mai Khao, Mai Khao, Thailand, 83110  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Jw Marriott Phuket Resort & Spa - Mai Khao

Internet

Paid wired internet connection

Parking

Valet parking

24-hour

Late check-in

24-hour check-in

24-hour reception

24-hour room service

24-hour security

Babysitting

Paid babysitting/ Child services

Swimming pool

Indoor swimming pool

Private swimming pool

Infinity pool

Lazy river

Air conditioning

In-room air conditioning

Facilities for kids

Video games

Game room

Children's play area

Children's pool

Kids club

Children's buffet

Cribs available

DVDs/ Videos for children

Board games

Private beach

Beach bar

Beach access

Private beach

Beach umbrellas

Beach chairs

Editorial review:

This hotel is located on a fairytale-like beach with a beautiful spa, impeccable service, large rooms, balconies, and amazing silk bedding. There are several dining and amusement choices, and it's far from the hustle and bustle of town, which is good for those who want to relax.

Verified Reviews:

  • Happy hour from 5pm to 6.30pm - Bed is huge - Would go back anytime
  • Full kitchen - Free good wifi - Great a/c
  • Large flat screen tv - Staff does have poor english - Bathroom was huge
  • Shuttle service to patong beach - Location is fantastic - Rooms are beautiful
  • Resort is huge - Beach is very clean - Staff is very friendly

Overview

Jw Marriott Phuket Resort & Spa is a 5-star traditional hotel offering a luxury accommodation within easy reach of Phuket Boat Lagoon, Mai Khao Beach and Sirinath National Park Service Center. Built in 2001, the hotel is a combination of Thai architecture and contemporary facilities.

The hotel is conveniently situated in a natural area, close to parks and a national park. The property is set within 5 km distance from the city center.

Jw Marriott Phuket Resort & Spa offers a great view to its guests.

The venue is notable for the beachfront location within a 10-minute drive to Phuket International airport.

Rooms

This property has 265 guestrooms including deluxe guest room, deluxe triple room and triple room appointed with climate control, a writing desk, cable TV with on-demand movies, a dining area and a closet. Some rooms overlook the sea. Bathrooms come with a make-up mirror, a shower and guest toiletries.

Eat & Drink

Guests can have breakfast in the restaurant every morning. The chic restaurant offers delicious Japanese meals. At the delightful café bar guests will enjoy a selection of refreshments, coffee and cocktails. Guests can dine at Kabuki Japanese Cuisine Theatre and The Coffee Club located within 5 minutes' walk away.

Services

Business facilities include computer equipment, a video projector and a conference room.

Relax

Jw Marriott Phuket Resort & Spa offers Turkish steam bath, pedicure and a body scrub for guests to relax and unwind. A gym, a jogging track and aqua fitness are among the on-site facilities.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Free private parking is possible on site.

Number of rooms:   265.

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Facilities

General

  • Non-smoking rooms
  • Paid wired internet connection
  • Paid parking
  • Free safe at reception
  • 24-hour check-in
  • 24-hour reception
  • Late check-in
  • Early check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Private beach
  • Allergy-free rooms
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Hairdresser
  • Bicycle storage
  • Beauty salon
  • Coffee shop
  • Exterior corridors
  • Lobby
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center
  • Wind surfing
  • Scuba diving
  • Snorkeling
  • Canoeing
  • Sailing
  • Aqua fitness
  • Cycling
  • Outdoor tennis court
  • Volleyball
  • Golf course
  • Billiards/ Pool tables
  • Table tennis
  • Yoga class
  • Jogging track
  • Aerobics

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Valet parking
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Wedding services
  • Limousine service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter
  • Welcome drink

Dining facilities

  • Full board
  • Paid breakfast
  • A la carte restaurant
  • Cafe
  • Swim-up bar
  • Poolside snack bar
  • Beach bar
  • Snack bar
  • Outdoor dining area
  • Picnic area/ Tables

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Secretarial service
  • Projector
  • Computer rental
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/ Child services
  • Video games
  • Children's buffet
  • Board games
  • DVDs/ Videos for children
  • Children's pool
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Leisure facilities

  • Infinity pool
  • Private swimming pool
  • Indoor swimming pool
  • Beach access
  • Beach chairs
  • Beach umbrellas
  • Lazy river
  • Live entertainment
  • Sun terrace
  • Garden area
  • Barbeque grills
  • Leisure/ TV room
  • Spa & wellness center
  • Solarium
  • Sauna
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Reflex massage
  • Head massage
  • Full body massage
  • Foot massage

Room view

  • Sea view
  • Garden view
  • Ocean view
  • Pool view

Room facilities

  • Paid Wi-Fi in rooms
  • In-room air conditioning
  • Heating
  • Paid in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Living room
  • Sitting area
  • Dressing area
  • Patio
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Mirror
  • Chaise lounges
  • Dining table
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Separate tub and shower
  • Steam shower
  • Hair dryer
  • Towels
  • Bathrobe
  • Slippers
  • Room toiletries
  • Lighted makeup mirror

Self-catering

  • Refrigerator
  • Microwave
  • Cookware/ Kitchen utensils

Bedroom

  • Premium bedding
  • Fluffy down duvets

Media

  • Flat-screen TV
  • Hi-Fi
  • Cable/ Satellite television
  • Paid movies/Video
  • DVD player
  • International calls
  • Direct dial telephone
  • Plug adaptor
  • Radio
  • AM/FM alarm clock

Room decor

  • Parquet floor

Policies

Check-in

  • from  2 pm

Check-out

  • until  12 pm

Children and extra beds

  • All children under the age of 18 may stay at the price of THB 1900 per person per night in an extra bed. 
  • All children under the age of 3 may stay for free in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Jw Marriott Phuket Resort & Spa - Mai Khao Mai Khao location
Show big map »

Hotel Address:

231 Moo 3, Mai Khao, Mai Khao, Thailand, 83110

Get directions
City Center
  • Mai Khao
    3.0 mi
Airports
Restaurants
  • Kabuki Japanese Cuisine Theatre (cuisine: Japanese)
    400 ft
  • The Coffee Club (cuisine: Contemporary, Thai)
    1200 ft
Beaches
  • Mai Khao Beach
    1.3 mi
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Number of rooms:
    265

Hotel Awards

ThaiHOTEL AWARDSRecommendedMai KhaoJw Marriott Phuket Resort & Spa

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Thailand

Use Badge

Rooms and availability

Jw Marriott Phuket Resort & Spa photos Room
Single Room
Bed type: 1 Single bed or Double bed or Twin beds
Check Prices
  • Air conditioning
  • Shower
— Less information+ More information

Standard|Single Room - With Breakfast

Room facilities
    Jw Marriott Phuket Resort & Spa photos Room
    One-Bedroom Suite
    Bed type: 1 Single bed or 1 Super King-size bed or Double bed
    Check Prices
    • Air conditioning
    • Private bathroom
    — Less information+ More information

    Suite|One Bedroom Suite

    Room facilities
      Jw Marriott Phuket Resort & Spa photos Room
      Deluxe Double Room
      Bed type: Double bed or Twin beds or 2 Single beds or 1 Single bed
      Check Prices
      • Air conditioning
      • Private bathroom
      — Less information+ More information

      Deluxe|Deluxe Pool Terrace, Guest room

      Room facilities
        Jw Marriott Phuket Resort & Spa photos Room
        Deluxe King Room
        Bed type: King-size bed
        Check Prices
        • Air conditioning
        • Shower
        — Less information+ More information

        Deluxe|Deluxe Sala Garden View King

        Room facilities
          Deluxe Triple Room
          Bed type: Sleeping arrangements for 3 persons
          Check Prices
          — Less information+ More information

          Triple room

          Room facilities

            How to reach hotel

            hotel Jw Marriott Phuket Resort & Spa - Mai Khao Mai Khao location
            Show big map »

            Hotel Address:

            231 Moo 3, Mai Khao, Mai Khao, Thailand, 83110

            Get directions
            City Center
            • Mai Khao
              3.0 mi
            Airports
            Restaurants
            • Kabuki Japanese Cuisine Theatre (cuisine: Japanese)
              400 ft
            • The Coffee Club (cuisine: Contemporary, Thai)
              1200 ft
            Beaches
            • Mai Khao Beach
              1.3 mi
            Hotel information
            • Check-in:
              from  2 pm
            • Check-out:
              until  12 pm
            • Number of rooms:
              265

            Hotel Awards

            ThaiHOTEL AWARDSRecommendedMai KhaoJw Marriott Phuket Resort & Spa

            According to guest reviews, the hotel has been rated as
            Best Spa Hotels in Thailand

            Use Badge

            Jw Marriott Phuket Resort & Spa Location

            Legend
            • Current hotel
            • Hotels nearby
            • Other hotels
            • Airports
            • Underground stations
            • Train stations
            • Parks
            • Tourist attractions
            • Museums
            • Convention centers
            • Stadiums
            • Food and meals
            • General

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            Click the hotel to go to the main hotel page.

            Route Planner
            Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

            What's nearby

            Popular areas

            • City Center - 2.9 mi

            Monuments and Landmarks

            • Sarasin Bridge - 2.2 mi

            Local attractions

            • Mai Khao Beach - 1.3 mi
              PhuketThailand
            • Nai Yang Beach - 4.9 mi
              Sakoo, Phuket
            • Bang Tao Beach - 10.6 mi
              Bang Tao Beach, Phuket
            • Splash Jungle Waterpark - 3.5 mi
              65 Moo 4 Mai khao Soi 4,
            • Gibbon Rehabilitation Project - 10.1 mi
              Bang Pae Waterfall, Phuket

            Restaurants nearby

            • Kabuki Japanese Cuisine Theatre - 400 ft

              Address: 231 Moo 3
              Phone: 66-76-338000

              66% likes this, based on 48 reviews
              Cuisine: Japanese

            • Sea.Fire.Salt - 1600 ft

              Address: 888 Moo 3 ,Tumbon Mai Khao

              71% likes this, based on 62 reviews
              Cuisine: Asian

            • The Coffee Club - 1200 ft

              Address: The Turtle Village

              72% likes this, based on 136 reviews
              Cuisine: Contemporary, Thai

            • JJ's Bar & Food - 2400 ft

              Address: Phuket, 83110 Thailand
              Phone: 0869546967

              71% likes this, based on 34 reviews
              Cuisine: Thai

            Hotel information
            • Check-in:
              from  2 pm
            • Check-out:
              until  12 pm
            • Number of rooms:
              265

            Hotel Awards

            ThaiHOTEL AWARDSRecommendedMai KhaoJw Marriott Phuket Resort & Spa

            According to guest reviews, the hotel has been rated as
            Best Spa Hotels in Thailand

            Use Badge

            Hotels nearby

            Jw Marriott Phuket Resort & Spa Reviews

            Guest reviews are submitted by our customers after their stay at Jw Marriott Phuket Resort & Spa

            Average guest rating

            8.4out of 10
            Superb
            Based on 54 reviews

            Rating by category:

            Rooms
            8.0
            Value
            10.0
            Location
            8.0
            Service
            9.5

            Guest reviews

            • Family with children
              7.4

              Really liked the lush greenery, the three swimming pools, and children's facilities. The staff were of course very friendly and helpful.

              Was expecting beach slippers to be provided but there were none :( Also not many toiletries were provided eg combs, sunscreen

            • Family with children
              6.2

              Friendly staff.

              Location just to far away from the rest of Phuket. Uncomfortable bed. Rooms need revamped Hotel feels old compared to others in Phuket

            • Family with children
              9.2

              The hotel was good and the staff were very friendly and helpful.

              The only negative was that it is about 40mins taxi ride from Phuket township and the main shopping areas. It is very isolated but a good location if you just want to relax and use the hotel facilities.Tours will collect participants from the hotel but again because it is isolated, we found we were first on the bus and last off. Otherwise a very enjoyable vacation.

            • Family with children
              7.8

              A sprawling but beautifully landscaped tropical resort, with lots of greenery and water features. 3 lovely pools for different moods (one does not allow children under 16); my kids (aged 3 and 6) loved the water slide at the main pool. The staff come round and offer ice-cold towels, cut fruit and iced lollies to cool off the tropical heat. Food is served poolside too (great thin crust pizzas). We got the cheapest room (garden view) but it was large and has bathtub and separate shower so it suited 2 adults and kids just fine. We had a King sized bed and staff made up a futon for the kids on the raised "sala" platform facing the picture window. The chambermaid leaves behind a new towel animal each day and a bottle of water per guest. Free Wi-fi around the resort even poolside. Lots of free activities like bike rental, fitness club, Pilates/yoga classes, big kids room (computer games, movies, wooden toys for the littles, and staff to entertain the kids). Cooking classes and Circus class is extra. Short walk or free shuttle to Turtle Village for a change of scene (Coffee Club is pretty decent, a Prime Tailor does great suits/shirts etc, Kashmir Gallery sells gorgeous silk pashminas & carpets, very friendly owner, decent supermarket). Beach is very quiet, no motorised vehicles or vendors, but rather steep incline and pounding surf. It was jellyfish season so no swimming alas. Amazing breakfast buffet, something for every taste, attentive staff. Kids under 7 eat for free. Siam Deli has great selection of breads/pastries and imported goodies. Very self-contained resort, great for a short getaway (we stayed 4 days). The hotel adds 40 baht/day for the turtle fund. Kids keep asking when we're going back.

              1. The spa whilst lovely is very pricey. Staff were a little patronising. The resort has 3 beach huts along the beach front offering massage for 400 baht per hour. Much better value for money!! 2. Eating with young kids can be restrictive. Ate at Siam Cafe and poolside daily, but menu is similar and limited. Coffee Club also had good selection of Western food. Ironically, there was very little Thai food available other than the few items on the menu and at breakfast (good Thai salads and green curry), unless you eat at Ganja restaurant, the in-house Thai restaurant/cooking school. The other thai restaurant is outside the resort for which you need a cab. 3. The flies were really tiresome. Never encountered it before but we usually visit in Dec not Mar. 4. Resort is quite far from Phuket town and taxi fares prohibitive. We were charged 500 baht from airport to resort (less than 15 min ride). Not conducive for sight seeing. OK if you only plan to stay on the resort your whole trip, or cram all sight seeing in one day.

            • Family with children
              8.2

              Excellent resort with food, facilities, activities for the entire spectrum of family. Super-friendly and courteous staff who do everything to make your stay pleasant and memorable.

            • Family with children
              8.2

              The local staff were excellent. Food was also very good in the 3 restaurants we tried. Rooms were pleasant and comfortable. The Spa was excellent, very good staff.

              I tried to send the hotel a few E mails - they all bounced back saying the marroit.com server was unavailable. The hotel never responded to my e mails so I guess they never went through. TV reception and picture quality was very poor - no HD!

            • Family with children
              9.2

              Excellent property, well maintained Free bicycyles for rent with Trek bikes in great condition

              Far from the city and other event locations eg elephant safari or evening entertainment

            • Family with children
              3.8

              Beautiful Beach, it was clean, quiet and directly accessible from the swimming pool and deck area. Children's indoor play area was useful during the hotter hours of the day for small children. Many different dining alternatives - all quite good.

              Overpriced and not consistent with the jw Marriott standards of other countries E.G. Hong Kong. The staff were not well trained. Upon check- in we were offered a 'free upgrade' claiming to be a newly renovated villa, but it was more like a basement level, dark, ground floor apartment, separated from the main resort/pool etc. We finally got our rooms only each room was in a different wing and floor. The rooms were also not consistent in dimension or amenities and all in need of some renovation and better cleaning/housekeeping. We had to call housekeeping ourselves to ask them to make our room. Upon check-out there were several discrepancies in the itemized bill - even the cost of our rooms were charged differently to the price confirmed on Booked.net. As a result it took the staff at check-out almost 2 hours to re-calculate our bill. We were lucky not to have missed our return flight.

            • Couple
              9.6

              The resort was perfect for a relaxing week away. The ocean view room was spacious, clean and well serviced. There were numerous restaurants offering variety of cuisine and food was excellent. There were multiple pools to choose from and each were well staffed. The gym was well equipped. The buffet breakfast was divine with a huge range of options and all staff were friendly and helpful. The setting was gorgeous and the entire resort appeared well kept. And the baby elephants we saw wandering the grounds with their handlers were delightful.

            • Group of friends
              9.6

              Unfortunatley there was an important issue for me & all arab which is unavailiblity of shattaf in the toilet. please note that surprised me & my freind as well

            • Couple
              7.0

              The pool and extras (free water, fruit, sun spray, etc), the rooms (beautiful with great views), the breakfast (enough choice for everyone!) and private beach....

              Bad and impolite reservation staff (hardly interested), location (1.5 hours from Patong Beach and Pukhet), long walks from reservation to rooms.

            • Family with children
              8.8

              Spacious rooms,nice food, great facilities, exellent beach and wondefull poools.

              Arrogant staff at buffet breakfast.

            • Couple
              6.2

              There is nothing I can say about the service, it is perfect, the personnel is really professional! Looks like European experts have done a great job there.

              We had a room with terrace. 1. It is crazy - there is no ventilation in WC! There is a window coming from the room to the WC closed by a screen that has a really poor noise insulation so that you can hear everything that's going on in the WC from the room! 2. We had a garden view, the sun didn't get into the room, there was a smell of some dampness. The hotel has not been repaired for a long time. At the start when waiting for check-in we were given presidential suite even with old furniture in it. 3.The Internet cost $100 per week and it was awfully slow. There was a TV in the room with 600x400 pixels screen resolution. 4. It was an awful sewage smell at the right side from the reception!

            • Family with children
              6.2

              Great property

              The staff was extremely inexperienced and untrained.

            • Older travelers
              6.6

              It's a large sprawling complex, set back from the beach.. We enjoyed the restaurants at the nearby Anantara Resort (a short walk by the sea front) for dinner. The Hotel is actually very near mainland Thailand - nearer than Phuket Town. A comfortable resort with lots of activities, but we could still enjoy the seclusion of the surrounds. To visit the Phuket Town, Patong and other beaches, a suggestion is to take 2 or 3 separate day trips to enjoy the pace and variety of the island.

              The check-in staff could have advised us where our breakfast could be taken (rate inclusive of breakfast) and their method of accounting. We had to ask about both. I wish I had found out more about tipping before I arrived or if the Hotel could mention something in their welcome/arrival package. The seaview was not what we expected - the sea was perhaps 100+ meters away and the view from the room was primarily of a lawn with trees.

            How to reach hotel

            hotel Jw Marriott Phuket Resort & Spa - Mai Khao Mai Khao location
            Show big map »

            Hotel Address:

            231 Moo 3, Mai Khao, Mai Khao, Thailand, 83110

            Get directions
            City Center
            • Mai Khao
              3.0 mi
            Airports
            Restaurants
            • Kabuki Japanese Cuisine Theatre (cuisine: Japanese)
              400 ft
            • The Coffee Club (cuisine: Contemporary, Thai)
              1200 ft
            Beaches
            • Mai Khao Beach
              1.3 mi
            Hotel information
            • Check-in:
              from  2 pm
            • Check-out:
              until  12 pm
            • Number of rooms:
              265

            Hotel Awards

            ThaiHOTEL AWARDSRecommendedMai KhaoJw Marriott Phuket Resort & Spa

            According to guest reviews, the hotel has been rated as
            Best Spa Hotels in Thailand

            Use Badge